ClientServ Technologies Inc.

We have the "unique" skills of understanding your network from - end - to - end. We understand the integration issues because we've seen them from the ground up.

We apply that knowledge to ensure our clients get exactly what they need. Every time.

This avoids the finger-pointing of having one company maintain your PC's and file servers and another maintain your network infrastructure. This also allows us to design innovative networks that will exceed your expectations.

To succeed in today's competitive environment, businesses need to maintain
an ever increasing and diverse infrastructure.

These increased responsibilities are typically achieved with equal level of staffing. The problem has become finding the people with the appropriate skill set to manage and implement new technology.

At ClientServ we have a diverse mix of experts that can assist with any of your infrastructure requirements. Whether you need to implement WANs, LANs, Web systems, e-mail, servers, application upgrades, desktop hardware or you need assistance with budgeting we have the people to make your business solutions work.

To help you achieve your goals we offer the following services:

Phone Support

For our block hour service customers, any phone support that takes less than 15 minutes won't be billed to you account.

We are there for you when you need a quick question answered or a problem solved.

On Call Service

This is the basic service without a contract. When you call our office a technician is dispatched at the earliest time available.

Block Hour Service

This is our most widely used service contract available. Block hour contracts allow you to purchase service time from us in units of 10 ~ 300 hours at a time.

These hours can be used at any time within one year of the date of purchase. The benefit to you is that these hours are priced at a preferred rate and come with a guaranteed reponse time of 30 minutes, Monday ~ Friday 8:30 am to 5:00 pm.

In addition you can rest assured that if there is a problem at your site all you have to do is pick up the phone and call. You can even pre-schedule evening and weekend appointments with no increase in rate.

Standby Service Contract

If your business has a requirement to operate 7 days a week or beyond 8:30 am ~ 5:00 pm Monday to Friday, this contract will allow you to have support "standing by" 7 days a week at any time.

With a pager number in hand you can feel safe that someone is "standing by" in case anything were happen.

Project Deployment

We will work with you to create a project plan to implement any of your technology requirements.

Our level of involvement can be anything from hardware/software specifications, implementation plans, implementation, training or maintenance. If our involvement is required only in the specification and planning this service is billed at an hourly rate.

If our involvement will be in the implementation and maintenance as well, we will not charge for any of the planning and you will be presented with a fixed number of hours that we will bill to complete the project.

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