Small Bussiness

Small companies should be able to benefit from technology just as big corporations do.


The fact is, some costs in technology stem from the "robustness" that's required to allow hundreds of users in big companies to maintain access speed, not from "the basics". That means you can email, have access to the internet, teleconference, fax from your PC, and work from home.

At ClientServ we understand the unique needs of small business clients.

We understand that a friendly voice on the other end of the phone is required more often than an on-site service technician. We also understand that, when there is a problem, reponsiveness is an important factor to keep your business running.

With these objectives in mind, we offer small business the following services :
Services:
Phone Support
  • For our block hour service customers, any phone support that takes less than 15 minutes won't be billed to you account.
  • We are there for you when you need a quick question answered or a problem solved.
On Call Service
  • This is the basic service without a contract. When you call our office a technician is dispatched at the earliest time available.
Block Hour Service
  • This is our most widely used service contract available. Block hour contracts allow you to purchase service time from us in units of 10 ~ 300 hours at a time.
  • These hours can be used at any time within one year of the date of purchase. The benefit to you is that these hours are priced at a preferred rate and come with a guaranteed reponse time of 30 minutes, Monday ~ Friday 8:30 am to 5:00 pm.
  • In addition you can rest assured that if there is a problem at your site all you have to do is pick up the phone and call. You can even pre-schedule evening and weekend appointments with no increase in rate.
Standby Service Contract
  • If your business has a requirement to operate 7 days a week or beyond 8:30 am ~ 5:00 pm Monday to Friday, this contract will allow you to have support standing by 7 days a week at any time.
  • With a pager number in hand you can feel safe that someone is standing by in case anything were happen. This is the basic service without a contract. When you call our office a technician is dispatched at the earliest time available.
Managed Systems
  • Any company tackling complex IT infrastructure, high capital costs, and shortage of in-house expertise will benefit for Managed Services from ClientServ.
  • We offer a complete suite of flexible, worry-free services designed to help organizations optimize their ICT infrastructure investment while reducing risk and capital costs. ClientServ offers proven services focusing on network management, voice management, hosting, security, and more.
  • With ClientServ as your trusted partner, you benefit from the expertise and experience that comes with over 15 years of service in the Lower Mainland.
Backup Solutions
  • ClientServ's CSTVault service offers an automated data backup and restoration system. Providing powerful tools to protect and secure your organization's confidential data.
  • Unlike most traditional data protection tools, such as tape and disk, CSTVault does not require any human interaction beyond the initial installation and configuration.
  • No longer do you have to remember complicated backup procedures, change media, or sending tapes off-site for safe keeping. CSTVault is highly secure, using 256-Bit AES encryption during transit and storage in our secure data center. Ensuring only you have access to your private information and data.
Telephony and VOIP Services
  • Small businesses need employees to communicate effectively with suppliers and customer in today's competitive business environments. They need ready access to information and updates in real-time. They also need to stay connected to each other and to the business applications they use to do their jobs. With the right solution, your business can collaborate more effectively and problems solve like never before.
  • The Cisco Unified Communications 540, a central part of the Cisco Smart Business Communications System (SBCS), is an affordable unified communications appliance that provides voice and data communications, voicemail, automated attendants, video, security, and wireless capabilities while integrating with existing desktop application such as calendar, email and customer relationship management (CRM) programs. This easy-to-use solution supports up to 32 users and provides flexible deployment options based on your needs, supporting a wide array of IP phones, public switched telephone network (PSTN) interfaces, and Internet connectivity.
  • The Cisco Smart Business Communications System enables businesses to enhance how you reach, serve, and retain customers. It is a complete small business solution that gives your staff anytime, anywhere access to business information and applications. Making it easier than ever to communicate with customers and each other. The SBCS consists of different devices based on your needs and includes the Cisco Unified Communications 540, Cisco IP phones, PoE Switches, wireless access points, approved third-party applications, and the Cisco Confirmation Assistant for management.