ClientServ Technologies Inc.

Small companies should be able to benefit from technology just as big corporations do.

The fact is, costs in technology stem from the "robustness" that's required to allow hundreds of users in big companies to maintain access speed, not from "the basics". That means you can email, have access to the internet, teleconference, fax from your PC, and work from home.

At ClientServ we understand the unique needs of small business clients.
We understand that a friendly voice on the other end of the phone is required more often than an on-site service technician. We also understand that, when there is a problem, reponsiveness is an important factor to keep your business running.

With these objectives in mind, we offer small business the following services :

Phone Support

For our block hour service customers, any phone support that takes less than 15 minutes won't be billed to you account.

We are there for you when you need a quick question answered or a problem solved.

On Call Service

This is the basic service without a contract. When you call our office a technician is dispatched at the earliest time available.

Block Hour Service

This is our most widely used service contract available. Block hour contracts allow you to purchase service time from us in units of 10 ~ 300 hours at a time.

These hours can be used at any time within one year of the date of purchase. The benefit to you is that these hours are priced at a preferred rate and come with a guaranteed reponse time of 30 minutes, Monday ~ Friday 8:30 am to 5:00 pm.

In addition you can rest assured that if there is a problem at your site all you have to do is pick up the phone and call. You can even pre-schedule evening and weekend appointments with no increase in rate.

Standby Service Contract

If your business has a requirement to operate 7 days a week or beyond 8:30 am ~ 5:00 pm Monday to Friday, this contract will allow you to have support "standing by" 7 days a week at any time.

With a pager number in hand you can feel safe that someone is "standing by" in case anything were happen.

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